Automate Your Customer Support with Nexleon Helpdesk
Powered by OpenAI and Google, Nexleon Chatbot integrates with your business in minutes — saving time, cutting costs, and boosting productivity.
All in one Nexleon Helpdesk
Everything you need
To
Scale & Manage Support
Automate workflows, boost team efficiency, and deliver exceptional customer experiences — all from one powerful platform | Nexleon Helpdesk
AI Chatbot
Powered by OpenAI and Google AI for intelligent, multilingual conversations
Ticketing System
Streamlined support ticket management with real-time collaboration
Agent Tools
Empower your team with intelligent automation and productivity features
Marketing Suite
Convert visitors into customers with targeted automation from Nexleon Helpdesk
Reduce 90% manual workload for agents
Meet Nexleon Chatbot — Your 24/7 AI Support Agent
Nexleon Chatbot is an intelligent AI assistant that automates customer conversations with speed and accuracy. From handling common queries to escalating complex issues, Nexleon Chatbot works 24/7 to improve response times reduce workload, and deliver a seamless support experience.
AI-Powered Conversations
Understands natural language and delivers instant, accurate responses.
24/7 Automated Support
Always available to assist customers, even outside business hours.
Seamless Agent Handoff
Automatically transfers complex queries to live agents when needed.
Multi-Channel Integration
Works across your website, WhatsApp, Messenger, and other platforms.
Smart Analytics Dashboard
Tracks conversations, response times, and satisfaction metrics in real time.
Agent Productivity with Nexleon Helpdesk
Empower Your Agent With
Nexleon Help-Desk
Smart Tools
Give your team the intelligent tools they need to deliver faster, more personalized, and consistent customer experiences — all in one powerful platform.
Customer Support Excellence
Manage all conversations from one dashboard with real-time insights and multilingual knowledge base support.
Smart Search
Quickly find users, chats, and messages with AI-powered search and intelligent filters with Nexelon Helpdesk.
Knowledge Base
Create and organize multilingual help articles with easy navigation, tags, and smart categorization.
Message Editor
Markdown support, 3000+ emojis, attachments, and voice messages for rich communication.
Saved Replies
Save and reuse personalized response templates to maintain accuracy and speed up communication.
Departments
Automatically route conversations to the right team or department for faster issue resolution.
Notifications
Receive instant alerts via email, SMS, push, or desktop to stay connected with every chat in Nexleon Helpdesk.
Routing & Assignment
Assign chats automatically or allow customers to choose their preferred support representative.
Real-Time Queue
Monitor waiting times and auto-distribute chats for balanced workloads and faster responses.
Agent Productivity with Nexleon Helpdesk
Talk, Track & Grow —
Nexleon Help-Desk
Across Every Channel
Powerful multi-channel toolkit with 130+ ticketing features and 200+ integrations — so you never miss a customer interaction.
Reports That Drive Results
Smarter Reports
for Faster, Happier Support
Get real-time analytics on response time, team performance, and customer satisfaction — all in one dashboard. Turn Every Conversation Into Actionable Insights.
Total Conversations
12,847
Avg Response Time
4.8s
Satisfaction Rate
94.2%
Performance Overview
Gain insights into the overall performance and efficiency of your support operations. Monitor real-time metrics to ensure your team is meeting customer expectations and continuously improving service quality.
Active Agents
24 Agents +3
Resolved Today
1,284 +156
Conversion Rate
32.4% +8.2%
First Reply
2.1min -45s
Plans That Fit Every Team
Simple, Transparent Pricing
Choose the plan that scales with your business. No hidden fees — cancel anytime.
Free Forever
Perfect for Small Businesses
$ 0 /Life Time
Key Features Include:
- 1 Agent Limit
- 100 Messages
- Unlimited Leads
- Reporting and Analytics
- Helpdesk Chatbot
- Helpdesk Ticket Panel
- Web Form
- Knowledge Board
- Service Ratings
Silver
Perfect for Medium Businesses
$12 Per Seat/ Per month
Everything in FREE + :
- 3 Agent Limit
- 7000 Messages
- Unlimited Tickets
- AI-Powered Omnichannel Chatbot
- Omnichannel Ticket Creation
- Auto-Saved Replies
- Basic API
- Basic Automation
- Custom Roles and Permissions
- Multiple Departments
- Multilevel Escalations
- Unlimited Tags
Gold
Perfect for Growing Businesses
Most Popular
$ 15 Per Seat/Per Month
Everything in Silver +:
- 10 Agent Limit
- 10,000 Messages
- Advanced AI
- Increased API Limits
- Social Media Support
- Multilingual Support
- Cron Job Automation
- Custom Themes
- Custom Fields
- Onboarding and Training
- Priority Support
- SLA
Enterprise Plan
Designed for Large Organizations
Contact Sales
Everything in Gold + :
- Unlimited Agent Limit
- Unlimited Messages
- Full AI Integration
- High API Limits
- 24/7 Premium Support
- Custom CSS & JS
- White Label Branding
- Google Integration
- Dedicated Account Manager
- Advanced Security Settings
- Custom Deployment Options
- Mobile App (Coming Soon)
Free Forever
Perfect for Small Businesses
$ 0 /Life Time
Key Features Include:
- 1 Agent Limit
- 100 Messages
- Unlimited Leads
- Reporting and Analytics
- Helpdesk Chatbot
- Helpdesk Ticket Panel
- Web Form
- Knowledge Board
- Service Ratings
Lite Plan
Perfect for Medium Businesses
$ 12 Per Seat/ Per month
Everything in FREE + :
- 3 Agent Limit
- 7000 Messages
- Unlimited Tickets
- AI-Powered Omnichannel Chatbot
- Omnichannel Ticket Creation
- Auto-Saved Replies
- Basic API
- Basic Automation
- Custom Roles and Permissions
- Multiple Departments
- Multilevel Escalations
- Unlimited Tags
Premium Plan
Perfect for Growing Businesses
Most Popular
$ 18 /Life Time
Everything in Silver +:
- 10 Agent Limit
- 10,000 Messages
- Advanced AI
- Increased API Limits
- Social Media Support
- Multilingual Support
- Cron Job Automation
- Custom Themes
- Custom Fields
- Onboarding and Training
- Priority Support
- SLA
Enterprise Plan
Designed for Large Organizations
Contact Sales
Everything in Gold + :
- Unlimited Agent Limit
- Unlimited Messages
- Full AI Integration
- High API Limits
- 24/7 Premium Support
- Custom CSS & JS
- White Label Branding
- Google Integration
- Dedicated Account Manager
- Advanced Security Settings
- Custom Deployment Options
- Mobile App (Coming Soon)
Plans That Fit Every Team
One Inbox, Transparent Pricing
Connect all your customer communication channels in one unified interface. Never miss a message, no matter where it comes from.
Ensuring your team always has the latest information
Connect with tools that support your business Growth
Your customers reach out from multiple platforms — and Nexleon brings every conversation together in one unified, intelligent dashboard. Empower your team to respond faster, deliver better support, and grow smarter.
Unified Agent Interface
Manage all communication channels from a single view.
Automatic Routing
Distribute inquiries intelligently across your team for maximum efficiency.
Context Preservation
Access full conversation history for seamless customer experiences.
- Connect all these with Nexleon helpdesk
Open AI
Messanger
Slack
Woo Commerce
Telegram
Line
Viber
Zalo
SMS
Google Business
Zendesk
Expanding Every Day
More Channels/ Integrations Coming Soon
Plans That Fit Every Team
One Inbox, Transparent Pricing
Connect all your customer communication channels in one unified interface. Never miss a message, no matter where it comes from.
- 85% faster response
- +22% Satisfaction
- +38% Conversations
- 3x team efficiency
Nexleon Helpdesk – Frequently Asked Questions
Answers That Help You Get More from Nexleon
Find quick answers to common questions about setup, integrations, data security, and features. Learn how Nexleon helps your team deliver faster, smarter customer support—all in one place.
What is Nexleon Helpdesk, and how does it work?
Nexleon Helpdesk is an all-in-one customer support platform that unifies email, live chat, and social messages into a single inbox. It helps teams manage communication efficiently, automate repetitive tasks, and deliver faster responses.
Can I integrate Nexleon with my existing tools?
Yes. Nexleon integrates seamlessly with popular CRMs, eCommerce platforms, and productivity tools such as HubSpot, Shopify, Slack, and Google Workspace. You can also connect via API or Zapier for custom workflows.
Is my data secure on your platform?
Absolutely. We use enterprise-grade encryption (AES-256, TLS 1.2+) and comply with GDPR and SOC 2 standards. Data is stored securely in certified data centers with regular security audits and backups.
How does Nexleon Helpdesk improve response time?
Does Nexleon support AI features?
What kind of support is available if I need help?
Is there a free trial available?
Nexleon Helpdesk – Frequently Asked Questions
Streamline Your Customer Support
Nexleon helps you manage, automate & scale customer service with AI, ticketing & reporting – all in one easy-to-use platform.
