Privacy Policy 

1. Introduction

At Nexleon (“we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services. We comply with the Privacy Act 1988 (Cth), Australian Privacy Principles (APPs), and applicable GDPR provisions for international users.

2. Information We Collect

Personal Information: Name, email address, phone number, company name, job title, billing details, and other details you provide.

Technical Information: IP address, browser type, operating system, device information, referring URLs, pages visited, and other usage data collected automatically.

Project Information: Files, specifications, or technical information shared with us for IT or software development projects.

Communications: Emails, messages, feedback, and support inquiries you provide to us.

3. How We Collect Information

We collect information in the following ways:

  • Directly from you via forms, emails, and service requests.
  • Automatically via cookies, analytics tools, and website tracking technologies.
  • From third-party sources in limited cases to support our services.

4. Purpose of Collection & Use

  • Deliver and manage IT and software development services.
  • Respond to inquiries, provide customer support, and manage projects.
  • Personalize website experience and improve services.
  • Send updates, newsletters, or promotional materials (with consent).
  • Conduct analytics, research, and performance measurement.
  • Comply with legal obligations and ensure security and fraud prevention.

5. Legal Basis for Processing (GDPR)

  • Consent: For optional services and marketing communications.
  • Contractual necessity: To fulfill requested services.
  • Legal obligation: To comply with laws.
  • Legitimate interests: To enhance services, ensure website security, and prevent fraud.

6. Disclosure of Personal Information

  • Service providers under confidentiality agreements.
  • Legal authorities, if required.
  • Corporate transactions like mergers, acquisitions, or asset sales.

We do not sell or rent personal information.

7. Data Retention

Personal data is retained only as long as necessary for its purpose or as required by law. After the retention period, data is securely deleted or anonymized.

8. Security Measures

  • Technical safeguards: encryption and secure storage.
  • Organizational measures: staff training and access control.
  • Monitoring for unauthorized access or data breaches.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze traffic and usage, and personalize content. You can manage or disable cookies in your browser settings, but some features may not function properly.

10. International Data Transfers

Your data may be stored or processed outside Australia. All international transfers comply with privacy laws and include adequate safeguards.

11. Your Rights

  • Access & Correction: Request access and correct inaccuracies.
  • Deletion & Restriction: Request deletion or restrict processing.
  • Consent Withdrawal: Opt out of marketing communications.
  • Data Portability: Receive your data in a structured format.
  • Complaints: Contact Nexleon or OAIC if your rights are violated.

To exercise your rights, email [email protected].

12. Third-Party Links & Integrations

Our website may contain links or integrations with third-party services. Nexleon is not responsible for their privacy practices; please review their respective privacy policies.

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